Emergency Numbers in Puerto Rico

In Puerto Rico, for life-threatening emergencies, including police, ambulance, or fire, dial 911. If there is no 911 service or for non-life-threatening emergencies, such as a traffic accident without injuries, contact the Puerto Rico Police Department at 787-343-2020 (or use the regional prefix plus 2020).

Essential Emergency Contacts

Law Enforcement & Public Safety

• Emergency Services: 911
• Police (Puerto Rico Police Department): 787-343-2020
• Fire Department: 787-343-2330
• F.B.I (Federal Bureau of Investigation - San Juan Office): 787-754-6000
• U.S. Secret Service: 787-766-5539
• U.S. Coast Guard (Rescue Operations & Maritime Emergencies): 787-729-6770

Medical & Disaster Assistance

• Ambulance: 787-343-2222
• Civil Defense (Emergency & Disaster Response): 787-724-0124
• Federal Emergency Management Agency (FEMA): 787-729-7637
• American Red Cross Blood Bank: 787-759-7979
• Toxic, Chemical, & Oil Spills: 1-800-424-8802 (U.S. National Response Center)

Special Helplines & Community Assistance

• Abuse of Minors (Child Protective Services): 787-749-1333
• Domestic Violence Hotline: 787-722-2977
• Suicide Prevention Hotline: 1-800-273-8255 or 988 (National Suicide & Crisis Lifeline)
• Mental Health & Emotional Support (ASSMCA - Administración de Servicios de Salud Mental y Contra la Adicción): 1-800-981-0023
• Human Trafficking Hotline: 1-888-373-7888

Animal Welfare & Environmental Emergencies

• Humane Society of Puerto Rico: 787-720-9398
• Puerto Rico Animal Rescue Hotline: 787-354-6288
• Puerto Rico Environmental Quality Board (Junta de Calidad Ambiental - JCA): 787-767-8181

Tourist Assistance & General Information

• Puerto Rico Tourist Information: 787-722-1709
• Puerto Rico Department of Transportation (DTOP): 787-721-8787
• Puerto Rico Traffic Information (AutoExpreso Hotline): 1-888-688-1010

International Travelers & Expats Assistance

For international visitors or U.S. citizens needing embassy or consular services, here are the key contacts:

• U.S. Embassy & Consular Services in Puerto Rico: 1-888-407-4747
• Canadian Consulate in San Juan: 787-759-6629
• British Consulate (San Juan Office): 787-758-3236
• Australian Consulate (via Miami Office): 305-425-9000

Roadside Assistance & Transportation Emergencies

• Puerto Rico Highway Patrol: 787-749-6633
• Puerto Rico AAA (Automobile Assistance): 787-724-2482
• Taxi Service (San Juan Metro Area): 787-969-3260
• Luis Muñoz Marín International Airport (SJU): 787-253-2329